We welcome pre-booked group visits. Pre-booked groups benefit from free admission, parking and tailored menus in The Kitchen restaurant.
Besides the furry residents, explore our exciting indoor attractions and find out just why donkeys matter through interactive displays in the Exhibition Barn and Understanding Donkeys Zone.
Enjoy a delicious meal at The Kitchen restaurant, where freshly prepared dishes using local, ethically sourced produce are served overlooking the donkeys’ paddocks and coast. Great value group menus are available for pre-booked groups, including a complimentary meal for the driver.
The new Gift Shop stocks a wide selection of quality gifts and souvenirs to remember your visit by. From donkey-design items to cards, locally-made produce and our Adopt a Donkey gift packs, browse at leisure in the knowledge that every stylish purchase goes towards helping donkeys in need.
We are open 365 days a year from 9am until 5pm (4pm from November to February).
Dogs on leads are welcome. Please do not leave them in vehicles.
Free entry and parking, guided tour and meal for driver
We welcome groups of any size all year round, with free admission and parking. Groups can also benefit from tailored menus in The Kitchen restaurant when pre-booking at least one week in advance.
Group booking benefits
- FREE admission
- FREE on-site parking with dedicated coach lane for easy drop-off
- FREE meal for driver
- Great value group menus*
- Dedicated member of staff to plan your group's perfect day
*Not available during school holidays.
Group menu
The following menus have been specifically designed for groups. Coach drivers will also receive a complimentary meal and drink.
Lunch* (daily from 11:30am-3pm)
Sausage roll or pasty with an Americano or pot of tea. £6.95
Homemade soup and roll with an Americano or pot of tea. £8.95
Choice of filled baked potato with an Americano or pot of tea. From £9.25
Tasty treats* (daily from 11:00am-4pm)
Traditional Devon cream tea with an Americano or pot of tea. £6.95
Slice of locally-made cake with an Americano or pot of tea. £5.95
Vegetarian, vegan and gluten-free options are available, but all dietary requirements must be advised at the time of booking.
* Please note these group menus are not available during school holidays, but groups are able to enjoy The Kitchen’s normal menu on the day of the visit.
Booking
Pre-booking is essential with a minimum one week’s notice. For more information or to book a group visit, please call 01395 578222.
Payment for pre-ordered food will be required to confirm the booking and must be made at least one week in advance of the booking date. Payment is non-refundable.
Accessibility
The dedicated coach lane allows easy drop-off at the main entrance. The main grounds of the sanctuary are accessible by wheelchair. We have a limited number of wheelchairs and one motability scooter available to pre-book. Please contact us if you’d like to pre-book a mobility aid for your visit. Our full accessibility statement outlines all the details for planning a day at the sanctuary.
Make a day of it with group tickets
All of the below joint tickets include a guided tour of the sanctuary or talk and a Devon cream tea at The Kitchen restaurant.
Stuart Line Cruises, Exmouth
Stuart Line Cruises is an award-winning, family-run business, operating from the traditional seaside town of Exmouth in Devon for over 50 years. Take in the history, beauty and wildlife of the River Exe or Jurassic Coast with a River Exe Cruise (1hr 15 mins) or a Mini Coastal Cruise (1hr).
Price: £12.50 per person
Please email all enquiries to [email protected], advising if we have availability/our availability times and Stuart Line Crusies will then liaise with the customer to finalise the booking.
World of Country Life, Exmouth
An award-winning all-weather attraction, World of Country Life is a magical trip to days gone by. Enjoy the busy programme of daily activities on offer, including a Victorian street, an extensive vintage vehicle collection, deer train safari and restaurant.
Price: £15.95 per person
Please email [email protected] immediately with all the booking details. Final numbers are required one week in advance (more for our purposes).
Seaton Tramway, Seaton
Board the famous Tramway at Seaton and enjoy amazing views across the River Axe estuary, Wetlands nature reserve and the World Heritage Jurassic Coast while you travel in style on the open-top double-decker to Colyton Station.
Price: £23.50 per person
If enquiries are made via us, please liaise with Seaton Tramway [email protected] regarding timings, lunch etc., before finalising the booking with the customer.