Find out what 'cookies' are and how to control and manage your browsers.

Use of cookies

If you use our website, we automatically collect the following information:

  • Web usage information, browser type and version, time zone setting, operating system and platform
  • Information about your visit time on page, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs).

When we collect the information about your activity in the ways described above, in most cases this data will be anonymous. We collect and process this data to ensure our site is functioning properly and our customer experience is to the standard that you and we expect. In most situations this data will be anonymised but we collect and process this data to ensure that our site is functioning properly and that our customer experience is to the standard that you and we expect.

We also use cookies on our website. Cookies are text files containing small pieces of information which are downloaded to your personal computer, mobile or other device when you visit a website. Find out more about cookies on the All About Cookies website.

Cookies allow a website to recognise a user's device. Cookies in themselves do not identify you, just the computer or device you are using. Cookies do lots of different jobs, like making it easier to use our site during future visits, letting you navigate between pages efficiently, remembering your preferences. They also allow us to monitor traffic on our site and can also help to ensure that adverts you see online are more relevant to you and your interests.

Managing cookies

With most Internet browsers, you can erase or block cookies or ask to receive a warning before a cookie is stored. The “Help” function within your browser should tell you how. Alternatively, you may wish to please visit the Your Online Choices website which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. Please be aware that restricting cookies may have a negative impact on your experience, however, and it may mean you don’t see some content which may be of interest.

Third party cookies

We may engage in advertising on other websites to promote our websites. The advertising partners we use may serve adverts that it believes are most likely to be of interest to you, based on information about your visit to this and other websites (this information is anonymous in that it does not include your name, street address, email address or telephone number). In order to do this, our advertising partner may need to place a cookie on your computer. For more information about this type of online behavioural advertising and how to opt out, please visit the Your Online Choices website.

All the cookies used by our sites can be downloaded below.

Other cookies

Used by our sites