Find some of the key information for ordering goods from our online shop.

Shipping costs

What has changed for EU deliveries?

You can still place an order on our Online Shop. However, please note that you will be required to pay additional import duties and taxes when your order reaches your country.

As a consequence of Brexit, from 1 January 2021 all shipments to the EU are sent DAP (Delivery At Place). This means that any eventual import duties and relevant taxes are charged upon arrival in the destination country.

EU customers are no longer charged VAT on purchases through our Online Shop.

I have received a gift catalogue, can I still send in my order?

Yes, we are able to process gift catalogue postal orders.

Will you be processing my recent postal order?

Yes. If you have any queries about your order please send us an email.

What are the UK shipping costs?

To provide our supporters with the very best value for money, we have changed the way we charge postage when buying items from our online shop. Due to technological constraints, we were previously unable to include a separate postage and packaging charge for UK purchases, meaning items were slightly more expensive than our onsite gift shop to account for delivery costs.

A separate single postage charge of £3.95 is applied to UK online purchases under £40. Purchases within the UK totalling £40 and above are eligible for free postage. A small number of products are not eligible due to their weight.