The Donkey Sanctuary has produced the following information when ordering goods from our online shop.

Shipping costs

Why have the shipping costs changed?

To provide our supporters with the very best value for money, we have changed the way we charge postage when buying items from our online shop. Due to technological constraints, we were previously unable to include a separate postage and packaging charge for UK purchases, meaning items were slightly more expensive than our onsite gift shop to account for delivery costs.

A separate single postage charge of £3.95 is applied to UK online purchases under £40. Purchases within the UK totalling £40 and above are eligible for free postage. A small number of products are not eligible due to their weight.