When a Good Samaritan in Spain discovered a neglected donkey who could barely walk, there was a team of people ready to spring into action.
The Donkey Sanctuary's Spanish rescue centre, El Refugio del Burrito, were alerted to the plight of the stricken donkey who they now know as Jasmin.
Thought to have been abandoned and roaming for 13 years, Jasmin survived on river water and long grass she found nearby in Cordoba - but the lack of treatment had left Jasmin with grossly overgrown hooves.
Rosa Chaparro, from El Refugio del Burrito, said: 'A citizen called us about the worrying situation of this donkey because she could barely walk.
'When we found her, we couldn't believe our eyes - we have never had such a case.'
Jasmin was taken to the sanctuary, and following x-rays to ensure that her bones were ok, the expert farrier proceeded to spend two hours trimming her hooves.
Thanks to one passer-by Jasmin's life has changed for the better and she enjoys a life of sanctuary together with 300 other Spanish donkeys rescued from abandonment or cruelty.