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New donkey welfare officer for North Wales and Anglesey

Posted on 27 October 2009.

The Sidmouth-based Donkey Sanctuary has recently introduced a new area welfare officer to North Wales and Anglesey.

Heulwen Williams, who is based in Anglesey, is keen to provide free advice and practical support to donkey owners in the county.

Heulwen says: “I am really enjoying my role as Welfare Officer as I love getting out there and meeting people, helping owners provide the best care possible for these wonderful animals. Being able to speak to owners in either Welsh or English means that I can offer free advice and guidance on donkey care to local people in whichever language they are most at ease with.”

“Every day so far is different and I look forward to giving good, practical and friendly advice on donkey-related matters."

Heulwen is one of 40 officers employed by the charity in the UK. In addition to advice and support calls, Heulwen can help with:

  • Advice on donkey care and welfare
  • Follow up reports regarding alleged maltreatment or neglect of donkeys
  • Enquiries about fostering a pair of Donkey Sanctuary donkeys/mules
  • Arranging for the relinquishment of donkeys to the charity's main site in Sidmouth.

To contact Heulwen Williams, telephone 07823 338527 or alternatively, you may like to contact The Donkey Sanctuary's national welfare and advice line on 01395 578222

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Key facts

  • The Donkey Sanctuary was founded in 1969 by Dr Elisabeth Svendsen. Sadly, she passed away in 2011 but her memory lives on in our work, as does her eternal motto that, in everything we do, donkeys will always come first, second and third.
  • The Donkey Sanctuary’s vision is a world where donkeys live free from suffering and their contribution to humanity is fully valued.
  • There is estimated to be 50 million donkeys in the world. By 2018 we aim to double our reach to two million donkeys in 40 countries.
  • Our aims include: never to turn away from donkey and mules in need and to provide lifelong care for them in the UK and Ireland; to reduce the suffering of domestic and working donkeys due to neglect, ill-treatment, illness, ignorance and injury; and to improve the lives of both donkeys and people through positive human donkey interactions.
  • We currently work in 34 countries worldwide through major projects and collaborations. These projects mean we were in reach of 1.6million donkeys, and we directly treated almost a quarter of a million donkeys and mules in 2015.
  • Since commencement of the charity in 1969 over 18,800 donkeys and mules have been provided with a sanctuary for life. 6,600 donkeys and mules are currently in our care at our sanctuaries, holding bases and through our Rehoming Scheme in the UK, Ireland and Europe. This includes the 960 donkeys and mules we rescued in 2015.
  • We seek to analyse, understand and respond to emerging donkey welfare problems and to advocate on behalf of donkeys and bring their welfare issues to the forefront - at local, national and international levels.
  • In our efforts to reach the world’s population of donkeys and mules, we work hard to impart our knowledge on the care and welfare of donkeys through training and education programmes.
  • The Donkey Sanctuary is a registered charity and we rely entirely on donations and legacy gifts to fulfil our worldwide work with donkeys and mules. You can help the Sanctuary today by donating, fundraising, volunteering, adopting and rehoming.
  • Our Sanctuary in Sidmouth, Devon, is our international headquarters and is open to the public 365 days a year.

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