Data protection and privacy policy
This website is operated by The Donkey Sanctuary, The Elisabeth Svendsen Trust for Children and Donkeys and Donkey World Ltd.
The material on the site is provided for general information only and is not intended as specific advice. If you have any concerns about your donkeys' health you should always contact your local vet.
Whilst we try to ensure that the information on the site is accurate, we can accept no responsibility for the accuracy of the site content. Users who rely on the information on the site do so at their own risk.
This site is made available for public viewing solely on the basis that the Donkey Sanctuary or the Elisabeth Svendsen Trust for Children and Donkeys excludes to the extent lawfully permitted all liability whatsoever for any loss or damage arising out of use of this site, or reliance upon its contents.
Email
We cannot guarantee the confidentiality of any messages transmitted between you and us via email, as these are potentially accessible by the public. We will not be liable to you or anyone else for any loss in connection with any email message sent by you to us or by us to you.
Personal information
We do not collect or store information of users of the website but log users' Internet Protocol addresses (see definition below), which are automatically recognised by the webserver (see definition below), and session information such as the duration of the visit and the type of browser (see definition below) used. Such information is only used for system administration of the website and to compile statistics which we use to review use of the website.
We use cookies (see definition below) only to keep track of the contents of your shopping cart once you have selected an item in our online store.
Data protection
Any personal information submitted by you in connection with a specific service or product will only be used by us to provide you with the service or product you have requested or as described in the terms and conditions applicable to that service or product.
The Donkey Sanctuary, The Elisabeth Svendsen Trust for Children and Donkeys and Donkey World Ltd., will process your personal data for the purposes of achieving their charitable objectives and conducting fund-raising activities.
It is our policy not to transfer data to any other organisation. If you would prefer that we cease to send you further information about any of the above companies please write to;
The Data Compliance Officer,
The Donkey Sanctuary,
Sidmouth,
Devon EX10 0NU.
Acknowledgement
By using this website you acknowledge that you have read the terms of this Data Protection and Privacy Policy and that you consent to the collection of information from you and use of such information as described in this policy.
Definitions
A Browser is a program used to search for and display web pages.
Cookies are information files created when you visit a site and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive and do not expire at the end of your session.
An Internet Protocol Address is a technical standard which allows data to be transmitted between two devices.
A Webserver delivers web pages to a computer, in response to a request from a Browser.
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