Planning your Visit

Visitors are free to spend as much time as they wish, meeting the donkeys in the main yard who adore fuss and attention, taking strolls along our various field walks or a ramble down to the sea, pausing at the Nature Centre and conservation area on the way. Other highlights include a maze, video room, adoption donkeys, a Visitors' Centre/shop and a restaurant.

Parking

• Please park in designated areas.
• We offer designated areas for disabled parking.
• Please do not leave dogs in hot cars.

Visitors' Centre

• In the Visitors' Centre you will be able to learn about our work through the information displays, and perhaps buy some of our goods that are on sale. Our friendly staff will be able to help you with any queries.

Feeding

• Please do not attempt to feed the donkeys; it only encourages them to expect food from everyone and fingers can look deceptively like carrots to a donkey!
• You are invited to pass any donkey treats you may bring in to the staff in the Visitors' Centre who will ensure they are distributed to the donkeys at feeding time.

Walks

• Guide booklets containing General Information and Walk A and Walks B, C, D & E are available in the Visitors' Centre or you can download these now (requires Adobe reader).

Hand washing facilities

• We recommend that you wash your hands after handling the donkeys, especially before eating.
• Washing facilities can be found in the Main Yard and in the toilet blocks.

First Aid

• Staff at the Visitors' Centre hold a first aid kit.

Wheelchair & Pushchair Access

• The Sanctuary's "Walk A" around the main grounds is suitable for buggies and wheelchairs. Wheelchair user-friendly gate catches are used on this walk. Wheelchairs are available to borrow from the Visitors' Centre.
• Weather permitting, several of the Sanctuary's other walks leading on to more donkey groups are fairly level and could be considered by individuals (at their own risk) as suitable. Walk guides are available at the Visitors' Centre.

Refreshments

• The Hayloft Restaurant offers a selection of hot and cold dishes, daily specials, sandwiches, cream teas, ice creams and picnic "Nosebags". The Hayloft is open seven days a week with seasonal opening times: Spring and Summer from 10.30am to 4.30pm; Autumn and Winter from 11am to 3pm.
• Picnic areas can be found on the EST Slade Centre bank and at the rustic barn near the Hayloft Restaurant these are clearly signposted.

Toilets & Baby Changing Facilities

• There is a block near the disabled car park and a block opposite the Hayloft Restaurant.

Dogs

• Dogs are very welcome to join you on your visit, although please ensure they are kept on a lead at all times.
• In the interest of hygiene and to make walking pleasant for all, please clear up after your dogs. Disposal bins are situated around the Sanctuary.

Public Telephone

• A traditional red telephone box is situated opposite the Hayloft Restaurant.

No Smoking

• Smoking is not allowed in the main yard and areas of High Fire Risk. Please take notice of all No Smoking signs around the Sanctuary.